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Just how stupid can packaged travellers be?


Allegedly these are genuine complaints submitted to Thomas Cook after genuine holidays. Depressingly they do have a possible ring of truth.

1. “I think it should be explained in the brochure that the local convenience store does not sell proper biscuits like custard creams or ginger nuts.”

2. “It’s lazy of the local shopkeepers in Puerto Vallarta to close in the afternoons. I often needed to buy things during ‘siesta’
time – this should be banned.”

3. “On my holiday to Goa in India , I was disgusted to find that almost every restaurant served curry. I don’t like spicy food.”

Children on beach in protective clothes4. “The beach was too sandy. We had to clean everything when we returned to our room.”

5. “We found the sand was not like the sand in the brochure. Your brochure shows the sand as white but it was more yellow.”

6. “No-one told us there would be fish in the water. The children were scared.”

7. “Although the brochure said that there was a fully equipped kitchen, there was no egg-slicer in the drawers.”

8. “We went on holiday to Spain and had a problem with the taxi drivers as they were all Spanish.”

9. “It took us nine hours to fly home from Jamaica to England . It took the Americans only three hours to get home. This seems unfair.”

10. “I compared the size of our one-bedroom suite to our friends’
three-bedroom and ours was significantly smaller.”

11. “We had to line up outside to catch the boat and there was no air-conditioning.”

12. “It is your duty as a tour operator to advise us of noisy or unruly guests before we travel.”

13. “My fiancé and I requested twin-beds when we booked, but instead we were placed in a room with a king bed. We now hold you responsible and want to be re-reimbursed for the fact that I became pregnant. This would not have happened if you had put us in the room that we booked.”

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